Terms & Conditions
Last updated: December 2025
Welcome to SenderoX. By using our website and services, you agree to these Terms & Conditions. Please read them carefully.
1. About Our Service
SenderoX provides an AI-powered planning assistant ("Santiago") that helps users create personalized itineraries for the Camino de Santiago pilgrimage. Our service includes:
- Free chat interaction with our AI assistant
- Personalized route recommendations
- Premium PDF reports with detailed itineraries (from €4.99)
2. Premium Report Purchase
Our Complete Report service is available for a one-time payment from €4.99. By purchasing a report, you agree to the following:
- Payment is processed securely through our payment provider
- Reports are delivered instantly to the email address you provide
- Each report is personalized based on your conversation with Santiago
- Reports are for personal use only and may not be redistributed
3. Refund Policy
Due to the digital and personalized nature of our reports, we generally do not offer refunds. However, if you experience technical issues preventing you from receiving your report, please contact us at info@senderox.com and we will resolve the issue or provide a refund.
4. Accuracy of Information
While we strive to provide accurate and up-to-date information about the Camino de Santiago, including accommodations, routes, and services:
- Information may change without notice (prices, availability, opening hours)
- We recommend confirming bookings directly with accommodations
- SenderoX is not responsible for changes made by third-party service providers
- Our AI assistant provides recommendations based on available data but cannot guarantee availability
5. User Responsibilities
By using SenderoX, you agree to:
- Provide accurate information when requesting itineraries
- Use the service for personal, non-commercial purposes
- Not attempt to reverse-engineer or misuse our AI systems
- Verify important details (bookings, routes, weather) before your trip
6. Intellectual Property
All content on SenderoX, including text, graphics, logos, and software, is the property of SenderoX and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
7. Limitation of Liability
SenderoX provides planning assistance only. We are not a travel agency and do not make bookings on your behalf. We are not liable for:
- Actions or failures of accommodations, transport providers, or other third parties
- Personal injury, loss, or damage during your pilgrimage
- Changes to routes, services, or conditions on the Camino
- Decisions made based on our recommendations
8. Modifications to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our service after changes constitutes acceptance of the new terms.
9. Governing Law
These Terms & Conditions are governed by the laws of Ireland and the European Union. Any disputes shall be resolved in the courts of Ireland.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: info@senderox.com
Website: senderox.com